PRIVACY POLICY

Effective Date: 09/08/2026

At Vanock, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use Vanock.com, including our online bookstore, Readers Reward System, referral program, book sponsorship and development opportunities, e-commerce services, member resources, and other related services.

INFORMATION WE COLLECT

To provide, maintain, and improve our services, we may collect the following information:

• Personal information, such as your name, email address, phone number, residential or delivery address, and date of birth where required.
• Account registration details, including your username, login information, membership details, and referral information.
• Identity verification information, including identification documents where required for account verification, regulatory compliance, fraud prevention, or other lawful purposes.
• Payment and transaction information, including purchase records, payment details, transaction references, wallet addresses, and records of payments or transfers supported by our platform.
• Book and purchase activity, including books purchased, order history, sponsorship participation, Readers Reward activity, referrals, and related account activity.
• Program participation information, including information relating to book sponsorship, book-development programs, rewards, referrals, and other Vanock programs in which you participate.
• Device and technical information, such as your IP address, device type, browser type, operating system, cookies, and website usage data.
• Communications, including messages, enquiries, feedback, and other communications between you and Vanock, including customer support requests.
• Marketing and preference information, such as your communication preferences and interactions with Vanock emails, promotions, and other communications.

We collect only the information reasonably necessary to operate our platform, provide our services, process transactions, administer our programs, communicate with users, maintain security, and comply with applicable legal and regulatory requirements.

HOW WE USE YOUR INFORMATION

YOUR INFORMATION MAY BE USED TO:

• Create, maintain, and manage your Vanock account.
• Verify your identity and maintain account security.
• Process membership registrations and administer the Readers Reward System and referral rewards.
• Administer book sponsorship, book-development, and related participation opportunities.
• Process purchases of books, Vanock-branded merchandise, digital products, and other products available through our platform.
• Process supported payment methods, including USDT where available, and maintain accurate transaction records.
• Track and administer referrals, rewards, sponsorships, purchases, and other activities associated with your Vanock account.
• Improve our books, products, services, platform functionality, and user experience.
• Provide customer service and respond to enquiries, requests, and feedback.
• Send important account notifications, transaction updates, service announcements, and security alerts.
• Send newsletters, promotional offers, book announcements, and company updates where permitted by law and in accordance with your communication preferences.
• Detect, prevent, and investigate fraud, unauthorized activity, money laundering, and other unlawful or prohibited activities.
• Protect the security, integrity, and proper operation of Vanock.com and its services.
• Comply with applicable legal, regulatory, tax, and other lawful obligations.
• Enforce our terms, policies, agreements, and program rules.

SHARING YOUR INFORMATION

Vanock does not sell your personal information. We may share your information with trusted third parties where necessary, including:

• Payment and cryptocurrency service providers.
• Identity verification providers.
• Logistics and shipping partners.
• Technology and cloud hosting providers.
• Professional advisers, auditors, and legal consultants.
• Government authorities, regulators, or law enforcement agencies where required by applicable law.

All third-party service providers are expected to maintain appropriate security and confidentiality standards.

COOKIES AND ANALYTICS

Vanock uses cookies and similar technologies to:

• Improve website performance.
• Remember your preferences.
• Maintain secure login sessions.
• Analyse website traffic and user behaviour.
• Improve customer experience.

You may disable cookies through your browser settings; however, some Platform features may not function properly.

DATA SECURITY

We implement commercially reasonable administrative, technical, and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we take appropriate precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

YOUR PRIVACY RIGHTS

Subject to applicable law, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Update your account details.
• Request deletion of eligible personal information.
• Withdraw consent where applicable.
• Opt out of marketing communications.
• Request information regarding how your data is processed.

To exercise these rights, please contact us using the details below.

DATA RETENTION

We retain personal information only for as long as necessary to:

• Provide our services.
• Meet legal and regulatory obligations.
• Resolve disputes.
• Prevent fraud.
• Enforce our agreements.

Certain records may be retained after account closure where required by law.

THIRD-PARTY SERVICES

Our Platform may contain links to third-party websites or services. Vanock is not responsible for the privacy practices or content of external websites. Users should review the privacy policies of those third parties before providing personal information.

CHANGES TO THIS PRIVACY POLICY

Vanock may update this Privacy Policy from time to time to reflect changes in our business, technology, legal obligations, or services.

The latest version will always be published on Vanock.com with an updated Effective Date. Continued use of the Platform after changes become effective constitutes acceptance of the revised Privacy Policy.

CONTACT US

If you have any questions regarding this Privacy Policy or our data handling practices, please contact us through the official contact information published on Vanock.com.

Email: info@vanock.com